We are in the middle of changing phone services. The old service has been disconnected. The new should be up within a day or two. Same number 540-854-0870. During this time there is no voice mail either. You’ll just get a message that service has been disconnected. When it’s on with the new provider, I don’t know what it will say !!! We’ll get it set up with a Rikki’s message as soon as we can. In the meantime, you can email us at mail@RikkisRefuge.org or message on facebook. I’m sorry for any inconvenience. It will save the cost of a couple cases of food each month!! So that is good news !